Frequently Asked Questions
SIZING
We have a size conversion chart on every product page. If you feel unsure, or like you're in between sizes please email your measurements (bust, waist, hips & height) and the name of the pieces you're interested in purchasing to info@studiokyogawear.com. We love to offer you personalized guidance :)
We stock size XXS -XXL.
SHIPPING
We ship all orders with DHL Express from our home base Bali.
We ship world wide!
- Free shipping world wide on all orders over 100 usd/euro.
- Free shipping on all orders to Indonesia and Singapore.
see Shipping
EXCHANGES AND REFUNDS
You have 30 days to return an order after receiving it.If you change your mind, or the product you received is not what you expected, please email info@studiokyogawear.com before returning the item. We will provide you with the address if your order qualifies for a return. The shipping costs for the return is covered by the customer. All sale items are final sale, meaning we do not offer returns or exchanges for these items. If you need assistance choosing the proper size please feel free to email us before ordering and we would be happy to help.If you have any questions, please contact us info@studiokyogawear.com
If you wish to make a return or exchange, send us an e-mail containing your name, address, e-mail address, the order number and an explanation of which item(s) you'd like to return or exchange and why. Ship the items for return within 30 days of the date of the notification.You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged.If possible, please provide us with a tracking number for the return shipment.Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.If the product is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.
All enquiries: info@studiokyogawear.com
TENDER CARING LOVE
Our Organic Bamboo can be worn in the sea, lakes, rivers and other natural bodies of water. Please avoid chlorine pools or exposure to other chemicals as this will damage the bamboo fabric. Hand wash with fresh water after use.
Econyl is commonly used to make swimwear. This material can be worn as swimwear. Chlorinated pools, exposure to other chemicals or salty bodies of water will over time damage the fabric, wash with fresh water after use.
see Clothing Care.